Terms & Conditions
- I agree to allow Four Seasons Dry Cleaners to charge the above referenced credit card every month for all current charges. It is my responsibility to notify Four Seasons of any and all address, telephone and credit card changes. Failure to update contact or credit card information could lead to disruption of service. Your credit card will be charged for the amount of your used services from the beginning of each month until the month’s end, including any applicable service fee(s) to your order.
- I understand and agree that a permanent barcode label will be affixed to my clothing for processing. Barcodes are extremely small measuring approximately 1/4 inch by 1/2 inch. We try to place the barcode obscurely on your garments. Depending on garment fabric we cannot guarantee the placement of the barcode will be noticeably out of sight. Barcodes could or may be applied to a garment label or care label instructions as needed. Some residual glue may be present in and around barcode area as well as a small impression on the fabric.
- I understand that tailoring/alterations, leather, suede, household items, downs, specialty / formal garments and more involved stain removal require more time. These items will be returned at a later date. (Usually 1-2 weeks) With regards to bed pillow cleaning, your outer fabric or (ticking) is replaced with a quality industry fabric when done. Original fabric cannot be used or returned.
- Four Seasons takes the all precautions in the servicing your clothing, however we cannot be responsible for: Non colorfast dye fading or bleeding and shrinkage. Buttons, Zippers/slides, sequins, beads, glitter, leather/suede items and ornamentations during processing. Guarantee of stain removal and or color loss. Stains are not guaranteed to be removed with any clothing at any time.
Leather, Suede & Furs are handled by an outside Leather company. With the processing of these items, there can be color variations, defect in skins, dry wrought, or shrinkage which may arise during processing that is not due to any improper processing. Process time can be from 2-4 weeks depending on what needs done. We do not take responsibility for Leather, Suede or Fur items processed as they are handled by an outside leather company. There are NO refunds for this type of cleaning. Any issues or compensation will be turned over to the leather company to handle.
During the handling and cleaning of Household items and draperies we do not take responsibility for dry wrought, color or print fading, dye bleed, or shrinkage.
RE: Contaminated Items The customer agrees NOT to include any of the following items inside their DRYCLEANING BAG (i) items that have been exposed to bed bugs, (iv) items that have been exposed to or have come into contact with bio hazardous materials including, without limitation: feces, urine, blood, mold, mildew, lice and other bugs. Should items that have been exposed to (iii) bed bugs, (iv) hazardous materials be sent for processing Four Seasons reserves the right to charge for any services or products needed to mitigate damages caused to the Providers workspace, vehicle, or physical body and may include compensation for the time required to remedy the situation. Four Seasons also reserves the right to return contaminated items unprocessed if the items are discovered as contaminated pre-processing and a Trip Fee of ($15) can be charged.
RE: Contaminated Items The customer agrees NOT to include any of the following items inside their Wash n' Fold Bag (i) non-washable items, (ii) items that are labeled for dry cleaning only, (iii) items that have been exposed to bed bugs, (iv) items that have been exposed to or have come into contact with bio hazardous materials including, without limitation: feces, urine, blood, mold, mildew, lice and other bugs, irrespective of whether such contact or exposure resulted in visible; or (v) any other items not meant for laundering. Should items that have been exposed to (iii) bed bugs, (iv) hazardous materials be sent for processing Four Seasons reserves the right to charge for any services or products needed to mitigate damages caused to the Providers workspace, vehicle, or physical body and may include compensation for the time required to remedy the situation. Four Seasons also reserves the right to return contaminated items unprocessed if the items are discovered as contaminated pre-processing and a Trip Fee of ($15) can be charged. - In Store Customers: Customers are responsible to check their clothing prior to leaving for any discrepancies. We do not store clothing after 30 days. Any clothing left longer than 30 days may be donated. Seasonal clothing storage does not apply to this 30 day notice.
Delivery customers: We are not responsible for any discrepancies not reported within 24 hours from delivery. - Limits of liability: Claims for any damaged clothing not to exceed 10x the cost of original cleaning charge. We reserve the right to apply a credit towards an account for a damage claim. According to the Fair Claims Textile Guide, wear and depreciation of clothing will be used as a determining factor for final compensation.
Four Seasons Dry Cleaners reserves the right to update or modify our Terms and Conditions of service at any time as needed without notice.
Pittsburgh's Premiere Dry Cleaning Delivery Service
Family Owned & Operated Since 1965
